Product Innovation Pool (Rolling Intake)

About Globe

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. They provide cellular, broadband, and mobile data services by focusing on enriching their content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. They want to enrich lives through communications by simplifying technology so that they bring customers closer to what matters most.

Your role

Establish and drive the product strategy and vision for the product group. Define and manage the product roadmap, setting off and continuously managing the right expectations with all relevant stakeholders including the senior leadership team. Aligns the product capability development with the 18-month product roadmap, the business needs, and the overall division strategy. Aligns and monitors strategies and ensures that operating plans support the core mandates and objectives of the product. Recommends, identifies, and maximizes capabilities inherent in the product. Work closely with business groups, engineering, finance, design, program management, legal and other internal teams to deliver products successfully. Proactively identify and resolve product issues that may impair the organization’s ability to meet its strategic, financial, and technical goals. Lead world-class product managers, providing guidance and direction to achieve the product vision for customer-centric product launches.

Innovation

• Identify customer needs via market research and customer feedback

• Monitor new technology and innovation opportunities for potential development

• Define customer and business needs to conceptualize new product ideas (incl. features on existing products)

• Lead workshops to define customer promise, design & align on North Stars 

• Lead cross-functional team to new idea generation, incubation, and path to commercialization for core services by the orchestration of demands and capabilities

Roadmap

• Develop and advise on the product roadmap and innovation funnel, translating ideas into experience demands aligned to strategic intents 

Funding

• Prioritize the list of product ideas and create business case pitching for sponsors

• Build and manage relationships with sponsors 

Technical Competencies

• Customer promise definition

• North Star ideation

• Product visioning

• Market analysis

• Technology application

• Funding of new technology

• Efficient innovation

• Customer feedback

• Product modification

• Product improvement

• Business case development 

• Short-term product vision and roadmap generation

• Long-term product vision and roadmap generation

Training, development & rotations

Globe has invested more than P63 million in the learning and development of its over 8,000 employees through Globe University. Of the total Learning & Development budget, the company invested approximately P8.3 million in Newton, an online learning platform that provides employees access to a wide range of eCourses which they may take at their own pace and time to support their professional development.

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Compensation & benefits

Workers are entitled to the following rights:

• Equal work opportunities for all
• Security of tenure
• Specified work days and work hours
• Weekly rest day
• Safe working conditions
• Rightful wage and payment of wages
• Self-organization and collective bargaining
• Compensation benefits for work-related contingencies

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Career progression

Globe University, the company’s training arm, focuses on creating and providing collaborative and diverse learning experiences to enhance the capabilities of all Ka-Globe. Learning and development programs help upskill the workforce. Well-equipped and happy employees make for better customer service, aside from boosting their overall performance while working remotely. 

Work-life balance

Increased productivity while achieving common goals, trust and respect among co-workers, furthering one’s career with strong support in the workplace, developing long-lasting relationships, and, more importantly, a healthy work-life balance are positive results of having a good relationship with co-workers.

Managing boundaries is the key to ensuring that they do not leverage relationships unfairly or create an environment of favoritism. They also emphasized the need to treat each team member with equal care, consideration, and respect. Whenever possible, it is important to include other people in work projects to further diversify their knowledge and perspectives. Importantly, they must be able to say NO even to their work friends to develop a culture of trust in respect. 

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Company culture

For a decade now, Globe has adopted a very customer-centric culture where the customers serve as a beacon for everything the company does.  This focus on the customer is key to the success of Globe over the years.

Keeping customers happy also translates to satisfied shareholders and motivated employees. This in essence is the principle behind Globe's Circle of Happiness that resides at the core of the company's culture. 

How to apply

To apply for this position, simply click the “Apply” button on this page

Source/s:

• globe.com.ph
• ph.indeed.com