Global Learning Specialist

Job Description

You will work closely with the learning leaders and team members of this industry pack. Given this is a new role, we anticipate ample opportunities to collaboratively shape the content and drive impact. Within our industry practice learning teams, we established a Implementation and Delivery Assurance (I&DA), Advanced Industries, Global Energy and Materials (GEM), Travel, Logistics and Infrastructure Industry Pack, which brings together multiple practices. Each industry practice is responsible for delivering industry relevant learning programs (or learning programs in the industry context), primarily targeting but not limited to client service professionals/ consultants focusing on that industry. The target learner groups cover all practitioners, across skill levels and paths, from new joiners to team leaders and partners.

What You'll Do

You will work together with learning leaders and colleagues to execute against practices’ learning priorities, supporting firm wide capability building for client service professionals affiliated with the practices of the Pack. You will be planning and executing on learning programs that are relevant for all pack members. You will work with pack learning managers to identify common learning priorities in their practices and help to develop and execute programs to fulfil those learning objectives.

You will work with the relevant learning teams on developing and delivering learning programs, starting with a focus on more senior client service professionals. You will also be responsible for identifying best practices, bringing the best of the firm to your pack and developing approaches to capture synergy. In this role, you will help pack members explore and understand prevalent L1-2-3 programs, identify gaps, and develop curriculum together with industry experts. You will also work with learning design and technical experts to explore learning management software to develop new and high quality on demand training modules (e.g. Rise, Quick starts, or C-Suite life modules).

You will support in-person learning programs as the firm anticipates an increase in running live programs (both in-person and virtually) in the coming period. While the design and delivery of these programs will be primarily be led by the industry practices, large programs may need additional support either in advance or on-site. You are likely to be involved in a (small) number of in person programs per year.
You will have the opportunity to gain new skills and build on the strengths you bring to the firm and the role. Given the nature of the structure of the Industry pack and constantly evolving landscape, we are confident that there will be more opportunities to create impact.

Requirements

• University degree and excellent academic record required
• Skills to communicate complex ideas effectively
• Ability to communicate effectively in English - both verbally and in writing
• Expertise in one of the industry sectors preferred but not required
• Ability to work on multiple projects at one time, including a strong sense of ownership and the ability to prioritize and manage deadlines, tolerate ambiguity, and collaborate with diverse stakeholders
• Strategic mindset
• Superior interpersonal skills and personal resilience to work well in a diverse global team culture
• Ability to work effectively in Microsoft Word, Power Point, and Excel