2021 Customer Finance Specialist

Summary:

You will work in bill-to-cash management and handle customer service finance operations including credit management (assessments, credit risk and limits, order hold/release), cash collections/accounts receivables activity. This includes strategies and prioritization, and management of disputes/deductions and trade claims/invoices processing as part of the trade funds management process. You will work closely with the Business Process Owner partner and cross-functionally with sales, finance, internal controls, and other CS&L sub-functions.

How you will contribute:

• Resolve complex queries that have been escalated for a portfolio of customers
• Coordinate and chair the governance meeting with senior stakeholders
• Go to customer premises to discuss and recover invalid debt with senior stakeholders in the customer’s organizations
• Take ownership for deductions and work with sales and other stakeholders to reduce opportunities for customers to make deductions
• Collaborate with sales and other functions to manage debt collection and quickly resolve disputes. Provide guidance to the shared services team to ensure that collection of overdue are minimized along with invalid debt

What you will bring:

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Hands-on experience in Microsoft Office applications
• High-level SAP competence
• Experience in fast-moving consumer goods or consumer packaged goods company
• Experience in a customer-facing role
• Experience in an order-to-cash environment
• Credit control experience
• Strong analytical and problem-solving skills

No Relocation support is available.