Administrative Assistant (Rolling Intake)

About Security Bank 

Security Bank Corporation is one of the Philippine's leading universal banks serving retail, commercial, corporate and institutional clients.

Your role

As an Administrative Assistant, you will be responsible for performing various tasks requiring limited knowledge of office management, system, and procedures; drafting and proofreading documents, encoding of clients’ information in the system, maintaining the filing system, and providing other administrative assistance to SB Finance Operations Division.

• Provides post-booking clerical or admin work which includes organizing and inserting documents in folders and encoding customer information in ICMS
• Monitors receipt of loan documents from SBC Branches and Provincial Hubs and post-dated checks from Provincial Hubs and promptly forwards the same to CCLD
• Handles loan inquiries, requests, and complaints through Case Management System (CMS). This will include lodging customer concerns, endorsing the requests to the implementing unit, and monitoring all lodged cases.
• Phone message management by answering and routing calls, interacting with external clients by providing updates on requests or concerns
• Receives Statement of Account (SOA), History of Payment (HOP), and certification requests in CMS, prepares and sends the digital copy to clients, and closes CMS case once the request has been implemented.
• Checks the accuracy and completeness of merchant enrollment and maintenance templates against merchant documents prior to uploading of the template or encoding in MMS

Training, development, and rotations

• Learning is key. Security Bank provides in-house and external seminars to all.
• Extensive training and mentorship

Compensation and benefits

• Competitive package and merit increase for a job well done.
• They have annual check-ups and special rates for vaccinations.
• Our in-house gym and fitness provider partners will keep you fit.

Career progression

• They care for their employees and their development.
• They are driven to provide personalized services which fit the needs of their customers.
• They provide sustainable value to their shareholders and the communities they serve.

Work life balance

Many employees appreciate Security Bank’s efforts to modernize its operations. This culture of continually going after innovation allows employees to be updated with the latest technologies.

New employees can also expect a competitive workplace environment, which makes it difficult to climb the corporate ladder. It is, however, a matter of perspective among fresh grads. Individuals who thrive on challenges will find it easy to adapt in the company’s workplace.

In terms of work-life balance, most employees at Security Bank work during regular business hours from Monday to Friday. The company also allowed many employees to work from home during the COVID-19 pandemic.

Company culture

• Integrity
  They act respectfully and honestly to honor commitments while ensuring timely, best-in-class delivery, even when in challenging situations.
• Empowerment
  They are accountable for the authority are given and the authority they give to others.
• Innovation
  They reimagine existing processes and tools toward achieving better outcomes.
• Execution Excellence
  They effectively operationalize strategic goals and drive process and service excellence.

About you

• The candidate must be a graduate of a 4-year course of any course
• Must be computer literate - proficient in MS Word, MS Excel, MS Powerpoint & MS Outlook
• Fast and accurate encoding skills
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills

How to apply

To apply for this position, simply click the "Apply" button on this page.

Source/s:

• securitybank.com.ph
• ph.prosple.com
• ph.indeed.com