Claims Associate (Rolling Intake)

About Sun Life

Sun Life helps its clients achieve lifetime financial security and live healthier lives. They offer a broad range of protection and wealth products and services to individuals, businesses, and institutions.

Your role & responsibilities

Performs all related claims facilitating tasks involving receiving and releasing of claim documents and checks, preparation of check requests, preparation of reports and letters, and attending to claim notifications and inquiries.          

• Prepares CAS for approved or denied claims according to instructions from Claim Analysts and for approval of Claim Analyst/Claims Manger/Head, Claims; prepares CAS for maturities for approval of Claim Analysts/Claims Manager/Head, Claims
• Receives and processes incoming mail; locates claim files, attaches received claim documents, and endorses to Claim Analyst in charge
• Prepares transmittal forms and releases claim checks, letters, and other documents.
• Prepares claim approval and denial letters, maturity notices, and maturity cover letters.
• Attends to inquiries from agents, clients, and staff over the counter, e-mail, and telephone
• Prepares assigned reports- BIR monthly report- Monthly Claims Statistics Report-Daily Recorded Claims Report-        
• Processes billing statements of inspection agencies
• Requisitions and safe keeps of Claims Section supplies
• Attends to logistics requirements for Section meetings

Training & development

As a new hire, you will undergo a comprehensive onboarding program to facilitate your adjustment to your new workplace. You will also receive functional and technical-specific training based on your role. These programs include:

• Skill-based classroom training.
• Online learning.
• Structured self-study materials.

Benefits

Sun Lifes’ company-wide benefits include:

• Group medical coverage
• Vacation and sick leaves
• Various employee loan programs
• Retirement plan
• Group life insurance
• Opportunities to purchase the company's insurance and wealth management products.

Career progression

After you’ve been in your role for a year and have met performance expectations, you can also participate in their internal recruitment program. This is the internal resourcing facility that allows an employee to apply for other openings within the company. This is your chance to explore new opportunities within the company based on personal interests and career aspirations.

Work-life balance

The management is always open to helping you and has weekly check-ins for assistance in both wealth and insurance. And the company promotes a healthy balance of work-life through its various employee programs.

Company culture

Sun Life believes in a culture of excellence. They try to create an environment of positivity where appreciation and celebrating achievements help build camaraderie amongst employees. Their culture hinges on people, customers, and employees alike. It strikes a balance between ‘corporate values and well-rounded life.

About you

• Knowledge of life insurance basic concepts and operations. ING,  CLAIMS, CAS Claims facilitating workflow
• Describe the level of technical/professional knowledge and key skills needed to successfully perform the work of the job. 

How to apply

To apply for this role, click the "Apply on employer site" button on this page. Upon clicking on the apply button you will be redirected to the page where you can apply.

Source/s:

• sunlife.com
• youtube.com