Travel Specialist (Start ASAP)

About TTEC

TTEC Holdings, Inc. is a leading global technology and services provider focused on designing, implementing, and delivering transformative customer experiences for many of the world’s most iconic and disruptive brands.

Your responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Resolving escalated or complex calls from customers. 

Training & development

TTEC design, build and implement contact center management and call center training programs to optimize every step of the associate lifecycle, dramatically improving the skills of associates and center performance. The company utilizes contact center training best practices, such as Al-simulated training, to ensure its associates are equipped with the customer experience and soft skills needed to drive meaningful customer interactions.

Compensation & benefits

Here’s a sneak peek of what benefits TTEC can offer for you.

• Medical (HMO)
• Dental, Optical, and Medical (MOD) Fund
• Life Insurance
• Disability
• Paid Time Off
• Paternity Leave
• Tuition Reimbursement
• Laundry, Clothing, and Meal Allowance
• 13th Month Pay
• Overtime and Night Differential Pay
• Prosple salary range Php 15,000 - 40,000.

Career progression

TTEC is all the way to ensure you get what you need to succeed and reach your career goals.

Work-life balance

They have even flexibility within that flexible work environment. Their leaders are doing their best to accommodate the needs of their team members in balance with the need of delivering amazing employee experiences. They have a blend of their onsite roles where team members gather in their vibrant spaces to deliver fantastic customer experiences and they have hybrid roles and pure remote positions as well.

Company culture

TTEC is dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And where you can innovate and create solutions that make a difference to millions of people every day.

About you

• Open to College Graduates and newbies with Travel or Tourism Management courses.
• 1 year or more customer service experience for Senior High School Graduates.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.
• Should be residing in Pampanga or Tarlac City only.

How to apply

Please click “Apply on employer site” to apply.

TTEC Recruitment process:

• Online Resume Submission.
• Pre-Employment Telephone Screening.
• Face-to-Face Interview.

Source/s:

• ttec.com
• youtube.com
• glassdoor.com