A global leader in outsourced call centre solutions. TeleServices Direct has a worldwide presence with call centres located in the U.S., Philippines and Jamaica. Each centre features state-of-the-art predictive outbound, inbound and call blending technology. The company has comprehensive agent training and quality control programs, meticulously managed compliance procedures and an established history with many Fortune 500 companies. TeleServices Direct was established in 1989 as a direct marketing company. Today, TeleServices Direct has evolved into a leading global provider of outsourced inbound and outbound call centre services. With its sister companies, TSD Global (operating in the Philippines) and TSD Jamaica, TSD now employs a workforce of more than a thousand employees and has been consistently recognized by Customer Interaction Solutions Magazine's annual industry report as one of the top call centre operations in the world. TeleServices Direct is a member of the Direct Marketing Association, American Teleservices Association and the Better Business Bureau.