What it does: ZALORA Philippines markets itself as an online fashion destination for local and international brands.
Best known for: ZALORA Philippines is part of the Global Fashion Group, a multinational e-commerce site based in Singapore.
Staff stats: more than 400 employees
The good bits: ZALORA Philippines pays an average of Php4,000 per month to interns, while management trainees earn between Php35,000 and Php38,000 per month.
The not-so-good bits: Insiders said that it’s rare for entry-level employees to enjoy days off during weekends. Fresh grads should consider if they are willing to rest on weekdays.
ZALORA Philippines started in 2012 as an online fashion retailer. In less than 10 years, the e-commerce website evolved as one of the leading online fashion destinations in the country.
Jade 1297 GmbH, which is represented by BF Jade E-Services, operates ZALORA Philippines. The e-retailer markets itself as a one-stop digital platform for fashion in four primary categories:
Online users can browse through more than 3,000 local and international brands on the e-commerce site. ZALORA Philippines also features beauty products, as well as home and living essentials.
As of 2020, Singapore-based Global Fashion Group owns 51% of ZALORA Philippines, while Ayala Corporation owns the remainder.
As an e-commerce platform, fresh grads should remember that a customer-centric attitude comes first and foremost at ZALORA Philippines.
The company expects employees ‘to act like owners’, which can be construed as having an entrepreneurial personality. Employees should also pursue excellence in any task, while not abandoning collaboration and teamwork.
New hires should watch out for sales and promotional events, which many insiders described as the most challenging part of their jobs. It’s also uncommon for entry-level employees to spend their days off work during weekends, based on many employees’ experiences.
ZALORA Philippines’ biggest competitors are Lazada Philippines and Shopee Philippines, which are the top two e-commerce sites in the country.
In 2017, ZALORA Philippines and the Ayala Foundation embarked on the Brigadang Ayala project in Calauan, Laguna. More than 35 employees from the company devoted their time to revamp classrooms at the Sto. Tomas Elementary School.
ZALORA Philippines also partnered with Operation Smile Philippines in 2021 to provide treatment for children with cleft lip and cleft palate.
The company’s other corporate social responsibility programs include joint-venture campaigns for HOPE, Red Whistle, Solenn x HOPE, #GivingTuesdayPH, and #FreeLove.
Fresh grads will be a good fit for ZALORA Philippines if they can portray a customer-oriented mindset. An innovative work ethic with a business-owner attitude will be crucial for anyone’s success at the company.
Being a fashion e-retailer, the company also provides successful candidates with unrivalled exposure to the latest industry trends.
ZALORA Philippines’ general recruitment process begins with a phone call. In 2020, pre-screened applicants attended a virtual interview instead of an on-site appointment.
Previous candidates said that they had to pass a written test and complete problem-solving exercises before the interview stage. ZALORA Philippines may decide to hold up to three interview rounds.
Interviewees should prepare to meet the hiring manager, a department head, and their potential colleagues. The common questions involve the following topics:
The company may take up to four weeks on average to finish the hiring process. Internship applications, however, may only take two weeks.
Entry-level employees at ZALORA Philippines may earn between Php12,000 and Php16,000 per month. Management trainees may earn between Php35,000 and Php38,000 per month. On the other hand, some previous interns said that they earned Php4,000 per month.
ZALORA Philippines doesn’t disclose details about its benefits for employees, although insiders gave some insights. These perks include employee discounts, medical coverage, and 12 days of sick leave per year.
Fresh grads can join ZALORA Philippines by working in any of the five departments: commercial, engineering, marketing, operations, and revenue office. Some departments may have more vacancies than others, so it’s best to check the careers site regularly.
ZALORA Philippines may consider fresh grads for jobs like an assistant graphic designer. The company looks for candidates with a bachelor’s or college degree in these fields:
This role requires candidates to be skilled in design software (eg InDesign, Illustrator, Photoshop). They should also be familiar with Adobe software like Dreamweaver and Sound Forge to name a few.
Anyone with a college diploma or bachelor’s degree can apply to work as an assistant for the project management office. Even so, someone must possess advanced skills in Microsoft Excel, PowerPoint, and Word to qualify for the role.
Graduates of a fashion-related course can become stylists at ZALORA Philippines. They can also choose to become production assistants.
The company also hires graduates of liberal arts for the same role. Someone with extensive knowledge in Adobe Photoshop and photography will be a preferred candidate.
Selected employees for any department should be willing to work at the company’s office along the Muntinlupa-Cavite Expressway.