2022 Customer Service New Associate (Rolling Intake)

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations.

Your role

• Provide brilliant customer service in response to a wide range of inbound customer queries and achieve first-time resolution wherever possible for the customer.
• Resolve problems and issues professionally and engage with customers to identify additional needs.
• Ensure that customers are fully satisfied with the service provided and are offered value for money to build the client’s reputation as a first-choice provider of media services.
• Achieve challenging individual, team, and contact center targets.

Training, development & rotations

Learning is in their DNA. They commit to offering their people opportunities to acquire new skills and strengthen their readiness to advance into new roles. 

And neither do they. Accenture invests nearly $900 million each year in continuous learning and professional development programs, delivering more than 31 million training hours every year. The programs include specialized certifications, deep tech training, workshops, online games, hackathons, virtual reality, and more. 

Advance your skills through our state-of-the-art offerings that tie virtual learning directly back to your real-world career.  

Compensation & benefits

At Accenture Philippines, your Total Rewards include your base salary, bonus, and equity. You also gain access to programs, resources, and the support you need to be your best.

• Your wellbeing
• Employee Share Purchase Plan
• Life Insurance
• Parental leave
• Unlimited supply of essential medicines

Read more here...

Work-life balance

At Accenture, they balance work and personal life with a range of workplace options and innovative tools that help you stay connected globally.

• Flexible Schedules- They provide several voluntary options, including job-sharing opportunities, and part-time and flex-time schedules.

• Telecommute - Work from a location other than a designated Accenture office or project site.

• Client-Site Flexibility- Manage your time away from home with fly-back flights, compressed workweeks, extended weekends, and time at the client.

Company culture

Be your best every day in a workplace culture that helps drive innovation in everything you do. Working with partners, clients, and communities, they develop solutions that improve the lives of millions around the world, now and for future generations. And they live by their code of ethics every day.

About you

• Open to College Graduates, College Undergraduates, and Associate Degree graduates.
• Amenable to work in San Nicolas, Ilocos Norte.
• Willing to go back on-site once recalled.

How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s:

• ph.prosple.com
• accenture.com
• youtube.com
• payscale.com