MAS–Payroll Client Support Specialist (Rolling Intake)

About ADP

ADP has been present in the Philippines since 2010 handling services such as payroll, tax services, technical product support, time and labor management as well as benefits administration.

Your role & responsibilities 

The MAS Payroll Client Support Specialist 1 supports various levels of Payroll or HR clients to provide prompt and thorough responses to all types of service inquiries for Major Account clients. Provides support to application users which includes instruction, navigation, troubleshooting, maintenance, and evaluations to determine solutions and alternatives. Develops and maintains effective verbal and written communication with all parties. 

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Training & development

The ADP talent journey begins with an innovative, engaging, and comprehensive onboarding process, followed by extensive training and mentorship. With the rise of new hires working from home, they faced a new challenge of training associates on how to use our technology.

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Compensation & benefits

• Schedule Flexibility
• Mental Health and Wellness Support
• Increased Caregiver Benefits
• Home Office Reimbursement (WFH Stipends)
• Location-Based Salary

Career progression

ADP's senior leadership team reflects the diversity of its workforce and the global marketplace they serve. They are firmly focused on ensuring that all great talent – regardless of age, race, gender, ethnicity, religion, or other human characteristics – has an opportunity to contribute to ADP’s success.

Work-life balance

There is no such thing as just another day at the office. Far from it. They believe in passion, meaning, and friendships. Making an impact, shaping the future together, and putting the “people” into “Always Designing for People.”

Company culture

ADP down-to-earth culture values diverse perspectives, providing a place where careers can flourish in an agile, creative, and collaborative workplace. They're creating a better way to work so that you can have a better chance of changing the world.

About you

• Fresh Graduates are highly encouraged to apply.
• Candidate must possess at least High School Diploma, Vocational Diploma/Short Court Coursed Certificate, Bachelor’s Degree, any field
• General business studies or technical equivalent work experience in payroll, HR or in a Call Center
• Above average verbal and written communications skills, analytical and problem solving skills.
• Preferably with experience in using MS Office applications

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How to apply

To apply for this position, simply click the “Apply on employer site” button on this page.

Source/s:

• jobs.adp.com
• glassdoor.com
• youtube.com