Office Administrator (Rolling Intake)

About Emapta

Emapta is a premium outsourcing company providing offshore staffing services with expertly sourced and immediately accessible talent that aligns with your operational standards, brand, and culture.

Your role

Job description

As Office Administrator, you will play a pivotal role in the installation and servicing of solar panels, reporting directly to the Office Manager. Your responsibilities will encompass the timely lodgment of Solar Meter Connection forms with customer-specific Energy Retailers and the online submission of Dex for all pertinent inverter installations. These tasks are integral to ensuring the seamless and efficient operation of client’s solar projects.

What awaits you in this role?     

• Lodgement of Solar Meter Connection forms with customer-specific Energy Retailers.
• Dex Submission online for all relevant inverter installations.
• Data input of all solar jobs into the Green Deal platform is ready for installation.
• Collation of information required for STC generation and sale in Green Deal.
• Liaise with electricians post-installation for missing information in Green Deal.
• Liaise with customers to ensure STC forms are signed if not completed at installation.
• Check the SMA Rebate portal for all SMA installations to ensure receipt by Solar Power Direct.
• Email customers post-installation compliance pack.
• Send customers a request for an online review and a survey post-installation.
• Schedule a follow-up call task for each Sales Representative after each installation.
• Save all installation photos from Green Deal and Job tracking system to customers' OneDrive folder.
• Adhoc administration duties supporting the Administration team and senior management as and when required.

Training & development

To help their staff grow further in their careers, they offer ongoing training and professional development, individual coaching and mentoring, cultural and communications training, and exposure to world-class leadership and technology.

Benefits

Employees can expect the following benefits include:

• Day 1 HMO coverage
• Competitive Package
• Permanent WFH set-up
• Day shift schedule
• Direct exposure to international clients
• Standard government and Emapta benefits
• Well-equipped, modern, and accessible offices
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Upskilling: Emapta Academy

Career progression

Emapta empowers employee career progression by offering diverse opportunities, mentorship, and skill-building initiatives. This cultivates a dynamic workforce, drives professional growth, and ensures long-term success for both individuals and the company.

Work-life balance

Because the best people deserve only the best treatment, they treat their staff like family – a value that is truly Filipino. Whether in the office or working from home, the benefits, well-being programs, and values they promote encourage a healthy balance of work and life.

Company culture

The welfare and best interest of their staff will always be at the core of everything they do. You see, their entire business model relies on their ability to attract and retain the most outstanding talent.

About you

What do you need to succeed?   

• Excellent written and verbal communication skills.
• Ability to learn and effectively use technology systems.
• Energetic, with a positive can-do attitude.
• Highly professional with a strong ability to relate to a diverse customer and stakeholder base.
• Excellent attention to detail.
• Ability to assess existing processes and change to improve efficiency.
• Reliable and willing to grow with the client.
• Nice to Have: Background with engineering/energy companies.

Here’s an overview of your future role:

• Employment Type: Full-time
• Shift: Day Shift, Mon - Fri 06:00 AM - 03:00 PM
• Work Setup: Permanent WFH

How to apply

To submit your application for this position, please click the "Apply on employer site" button located on this page, and then proceed by clicking the "I'm Interested" button.

Source/s:

• emapta.com
• youtube.com